Refund and Cancellation Policy

Last updated: April 16, 2022

Thank you for shopping at MonAram.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and cancellations.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MonAram, Kohima-797001, Nagaland India.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to MonAram, accessible from https://www.monaram.org/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days if you have not used the healthcare service.

The deadline for cancelling an Order is 30 days from the date on which You received the Policy.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for Refunds to be eligible, please make sure that:

  • The Policy was purchased in the last 30 days
  • There was no claim.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Policy may be refunded. Unfortunately, Policy on sale cannot be refunded.

Returning Goods

You are responsible for the cost and risk of refunds. You should send the Refunds request at the following address:

We are unable to issue a refund without actual receipt of the Policy.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: